Donation Handling Process
I developed standard operating procedures at Trinity City Church in the accounting department to incorporate best practices, mitigate risk, protect volunteers, and maintain integrity in stewardship of the donations and private information of donors.
This project included Technical Writing, Copy Editing, and Layout of the donation handling process, and also included goals of concision and quick on-boarding of volunteers to perform a technical role. This enabled leaders to train and utilize more volunteers and divide the workload, while maintaining a high level of security for all parties.
Risk mitigation factors include multiple independent party checks on the accounting, redundancy in data backup, automation to allow counters one-way access to submit counts to the database, and same-day deposits to avoid keeping any money in the facility.